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Privacy Statement (UK)

Last updated: January 2026

Dibble Digital Ltd takes your privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and your rights under UK data protection law.

We believe privacy policies should be clear and honest. So that is what this is.

1. Who we are

Dibble Digital Ltd
Company number: 12121016
Registered address: 12 Sycamore Road, Greens Norton, Towcester, NN12 8BQ

Email: hello@dibbledigital.co.uk
Phone: 01604 279545

We are a UK-based digital marketing agency providing services including website design, SEO, paid advertising, content marketing, and related consultancy.

For the purposes of data protection law, we are the data controller.

2. The data we collect

We may collect and process the following personal and business-related data.

Information you provide to us

  • Name

  • Email address

  • Phone number

  • Company name

  • Company address

  • Website URL

  • Company turnover

  • Number of leads or sales per month

  • Information submitted via forms, emails, or calls

Information collected automatically

  • IP address

  • Pages visited

  • Website session duration

  • Device and browser information

  • Cookies and similar tracking technologies

Business communications

  • Email correspondence

  • Phone call details

  • Video call details (for example via Zoom or Google Meet)

  • CRM records and notes

3. How we collect your data

We collect data through:

  • Website contact forms

  • Embedded forms

  • Cookies and tracking technologies

  • Analytics tools

  • Email correspondence

  • Phone calls

  • Video calls

  • CRM systems

  • Third-party lead sources such as referrals or partners

4. How we use your data

We use personal data to:

  • Respond to enquiries

  • Provide quotes and proposals

  • Deliver our services

  • Carry out website audits and reviews

  • Manage client relationships

  • Communicate with you about services

  • Send marketing communications

  • Improve our website and user experience

  • Analyse performance and results

  • Meet legal, accounting, and administrative obligations

5. Marketing communications

Clients and opted-in contacts

We may send marketing emails where you have:

  • Given explicit consent, or

  • Previously engaged with us and have not opted out (soft opt-in)

You can unsubscribe at any time using the link in our emails or by contacting us.

Business-to-business outreach

We may send a limited number of relevant, professional emails to business email addresses without prior consent where permitted by law. This includes:

  • Cold outreach to businesses

  • Link-building and partnership outreach

This processing is carried out under our legitimate interests. All outreach emails clearly identify us and include an opt-out. We do not continue contacting anyone who objects.

We do not knowingly send unsolicited marketing emails to personal email addresses.

6. Lawful bases for processing

We process personal data using one or more of the following lawful bases:

  • Consent – where you have given clear permission

  • Contract – where processing is necessary to deliver services

  • Legitimate interests – where we have a genuine business reason and your rights are not overridden

  • Legal obligation – where required by law

7. Advertising, remarketing and conversion tracking

We use advertising platforms such as Google Ads, Meta (Facebook and Instagram), and LinkedIn to promote our services and measure the effectiveness of our marketing.

These platforms may use cookies, pixels, and similar technologies to:

  • Track website interactions

  • Measure conversions

  • Build remarketing or custom audiences

  • Show relevant ads to people who have visited our website

This data may include pages visited, actions taken on the site, IP address, and device identifiers.

Where required by law, this data is processed only with your consent, which is managed via our cookie consent tool. You can withdraw or change your consent at any time.

We do not sell personal data and do not knowingly share personal data for advertising purposes without appropriate safeguards.

8. Who we share data with

We may share personal data with trusted third-party service providers, including:

  • CRM and email systems (Lead Journey / GoHighLevel)

  • Payment providers (Stripe)

  • Accounting software (Xero)

  • Video conferencing platforms (Zoom, Google Meet)

  • Advertising platforms (Google Ads, Meta, LinkedIn)

  • Freelancers or contractors working on client projects

All third parties are required to handle data securely and lawfully.

9. International data transfers

Some of our service providers may process personal data outside the UK.

Where this happens, appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses

  • Equivalent lawful protections

10. How long we keep your data

We keep personal data only for as long as necessary for the purposes it was collected, including legal, accounting, or reporting requirements.

When data is no longer needed, it is securely deleted or anonymised.

11. Your data protection rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office

To exercise your rights, contact:
hello@dibbledigital.co.uk

We aim to respond within one month. We may need to verify your identity before acting on a request.

12. Cookies and tracking technologies

We use cookies and similar technologies to ensure our website works properly, understand how visitors use our site, and support our marketing activity.

These include:

  • Essential cookies
    Required for core site functionality, security, and accessibility.

  • Analytics cookies
    Used to understand how visitors interact with our website and help us improve performance.

  • Marketing and advertising cookies
    Used to measure advertising effectiveness and display relevant ads on platforms such as Google, Meta, and LinkedIn.

We use Cookiebot to manage cookie consent.

Non-essential cookies are only placed after you have given consent. You can accept, reject, or customise your cookie preferences at any time via the cookie banner or by updating your settings.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

13. Data security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

While no system is completely secure, we work hard to keep your data safe.

14. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be published on our website.